Privacy Policy

We collect information you provide directly, including your name, email address, and usage data when you interact with our platform. This may include conversation history, preferences, and analytics that help us improve your experience. We also collect technical data such as device information, IP addresses, and browser type to ensure platform security and functionality.

Your data is used to power our AI services, personalize your experience, and improve our platform. We analyze usage patterns to develop new features and optimize performance. Communication updates, including service announcements and product improvements, are sent based on your preferences. We never sell your personal data to third parties.

We share your information only with trusted service providers who assist in operating our platform, such as cloud infrastructure and analytics partners. All third-party vendors are contractually bound to protect your data and use it only for authorized purposes. We may disclose information when required by law or to protect our legal rights.

You have the right to access, correct, or delete your personal data at any time. You can export your data in a portable format, opt out of marketing communications, and request restrictions on processing. California residents have additional rights under CCPA, and EU residents are protected by GDPR provisions. Contact our privacy team to exercise any of these rights.

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to our privacy team at privacy@novara.ai. For urgent security concerns, contact our security team at security@novara.ai. We respond to all privacy inquiries within 30 days.